If you continue to experience issues with your training, please contact the KnowBe4 support team. If the above instructions look different from what you see in your browser, we recommend that you update your browser to the latest version. See the section: "Privacy settings", then, "Pop-up Blocker".See the section: "Check Safari settings and security preferences".To learn how to disable your pop-up blocker, click on one of the links below to navigate to the article for your browser: In order to ensure the training window or policy viewer opens properly, you must disable the pop-up blocker in your browser. This could be because your training is being blocked by your pop-up blocker. You may notice that when you click on a training course that your training does not open. This information is from a blog post by AdBlock.When you log in to the Learner Experience (LX), you will see a list of assigned training and policies you need to read and acknowledge. We recommend following these steps from Mozilla to adjust your pop-up blocker settings. There is currently no way to access the pop-up blocker settings in Firefox for Android. On your Android device, open the Samsung Internet app Turn Pop-ups and redirects on to allow pop-ups Tap Site settings, then Pop-ups and redirects On your Android device, open the Chrome app Tap Content Settings, then tap Block Pop-ups Slide Block Pop-ups to off (white) to disable pop-up blocking On your iOS device, open the Settings menu How to Disable Pop-Up Blocker: iPhone/iOS Use the When visiting other websites drop-down menu and select Allow to disable the pop-up blocker Select Safari > Preferences, then select Websites How to Disable Pop-Up Blocker: Safari (Mac) Under Security, switch Block pop-ups to off to disable the pop-up blocker Go to Settings, then select more > Settings > Privacy & security Step 2: Click the upper-right More actions button, and choose Settings. Under Permissions, uncheck Block pop-up windows to disable the pop-up blocker Steps to enable or disable Block pop-ups in Microsoft Edge: Step 1: Tap the Microsoft Edge icon on the taskbar. How to Disable Pop-Up Blocker: Firefox (Desktop)Ĭlick the Menu button, then select Options Scroll down to “Privacy and security,” and select Site SettingsĪt the top of the menu, toggle the setting to Allowed to disable the pop-up blocker In the upper right-hand corner, click the three vertical dots, then select SettingsĪt the bottom of the menu, click Advanced How to Disable Pop-Up Blocker: Chrome (Desktop)
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